Key Responsibilities

Drive Conversions: Manage multi-channel enquiries (WhatsApp, IG, Phone) and actively upsell to convert prospects into buyers.

Manage Orders: Process customer orders accurately, coordinate with internal teams, and ensure timely delivery updates.

Nurture Relationships: Conduct post-sales follow-ups, handle feedback professionally, and re-engage existing customers to secure repeat sales.

Track & Report: Maintain clear customer records and generate daily/weekly performance reports.

Key Requirements

Education: Minimum of an OND, HND, or Bachelor’s Degree.

Experience: Proven track record in customer service, retail sales, or e-commerce (digital/social media selling is a major plus).

Location: Must live in or have very close proximity to Surulere, Lagos.

Skills: Exceptional closing and communication skills, strong computer literacy, and the ability to thrive in a fast-paced environment.
(Proximity to Surulere is strictly preferred)