Job Description
Responsibilities
Build and maintain positive relationships with existing and prospective clients.
Serve as the main point of contact for assigned clients.
Understand clients’ needs and recommend appropriate logistics services.
Respond promptly to customer enquiries, requests, and complaints.
Follow up with clients to ensure satisfactory delivery of services.
Promote the company’s logistics services and identify opportunities for additional business.
Generate leads and assist in converting prospects into customers.
Maintain accurate records of client information and interactions.
Requirements
Minimum of OND/HND/Bachelor’s degree in Business Administration, Marketing, Mass Communication, or a related field.
Previous experience in customer service, client relationship management, sales, or logistics is an advantage.
Excellent communication and interpersonal skills.
Strong negotiation and problem-solving abilities.
Customer-focused and professional attitude.
Good organizational and time-management skills.
Ability to work independently and as part of a team.